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Delivery Information
DELIVERY COSTS
Free standard UK delivery when you spend £100.00 and over, £6.50+ VAT delivery will be charged for orders under £100.00 (mainland UK).
(Price on application for Northern Ireland, Isle of Man and the Channel Islands).
WHEN CAN I EXPECT DELIVERY?
The next day, with orders placed before 1pm on weekdays, subject to stock availability (UK Mainland delivery) During our Christmas period please allow delivery up to 3 working days.
Orders are dispatched from our warehouse Monday to Friday, orders placed on the weekend will be dispatched the following Monday for delivery on Tuesday. Any special orders, severe weather or stock levels may result in next day not being possible, but this will be advised at point of purchase (or on following Monday if order is placed at the weekend)
Orders delivered to the Highlands will take 2-3 working days.
*If paying by PayPal, eCheque delivery may take a little longer, this will be dependant on when the payment clears.
SHIPPING NOTIFICATION:
The Guttersucker Junior is shipped in TWO Boxes:
1. Guttersucker Junior wet and dry vacuum.
2. Pole system with accessories.
Due courier size restrictions, we send the 1) Guttersucker Junior, and the 2) pole system to you via TWO separate couriers.
Your shipment will arrive on the same day, but via two separate deliveries.
We work with a number of different couriers, who provide different levels of service. Below is an overview of the service our couriers provide dependant on your order:
| UK Mainland Delivery | |||
| Item Type | Courier | Sub Courier | Notification |
| Small Products (e.g: Tools & Accessories) | DPD | DPD | Text confirming 1 hour delivery slot *If mobile number is provided |
| Overlength Products (e.g: Poles, Pole Sets) | CSM | UPS, DHL, Parcelforce or CSM | No notification: By end of day delivery |
| Smaller Machines (e.g: Gutter Sucker Junior) | DPD | DPD | Text confirming 1 hour delivery slot *If mobile number is provided |
| Larger Machines (e.g: Gutter Sucker Pro/Expert) | Freightroute or BSI | Freightroute or BSI | Courier will call phone number provided 1 hour before delivery |
| Highlands | |||
| Item Type | Courier | Sub Courier | Notification |
| Small Products | CSM | UPS, DHL, Parcelforce or CSM | No notification: By end of day delivery |
| Overlength Products | CSM | UPS, DHL, Parcelforce or CSM | No notification: By end of day delivery |
| Smaller Machines | CSM | UPS, DHL, Parcelforce or CSM | No notification: By end of day delivery |
| Larger Machines | Freightroute or BSI | Freightroute or BSI | The courier will contact you to book the delivery day (Particular times are not guaranteed and may result in extra charge if requested) |